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Shipping Policy

Processing Time:  Our goal at Vivroux Sports is to process all orders within 48 hours of receipt. Orders are processed during our regular business hours of Monday through Friday, 10:00 AM to 6:00 PM CST. We always attempt to ship your order within 1-3 business days.

Standard Shipping:  We currently ship via UPS. The shipping costs reflect current UPS rates and are calculated based upon the weight of the item(s) purchased and the shipping method chosen at checkout. The shipping method options are: UPS Ground, UPS 2nd Day Air or UPS Next Day Air.

Internet Orders:  Most internet orders leave our store within 1-3 business day provided the items are in stock and there are no problems with the payment verification or the shipping address. With standard shipping you will usually receive your order within 1-5 business days of leaving our store. Hawaii, Alaska, and Puerto Rico addresses will generally take approximately 7-10 business days. Please note Saturday and Sundays are not considered business days. 

P.O. Boxes and APO/FPO:  We are sorry but we do not ship to P.O. boxes and APO/FPO addresses at this time. An option for you is to have your order shipped to a friend or relative who can then forward your package on to you.

International Shipping:  We are sorry, but we do not offer international shipping at this time. An option for you is to have your order shipped to a friend or relative within the United States, who can then forward your package on to you.

Customer Service:  If you have any questions or concerns please contact out customer service department at 210-829-4197 or by email at warehouse@vivrouxsports.com  

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